Nothing Stops Me: Sales Success from Adversity

Nothing Stops Me is dedicated to all of those in sales who took a road less traveled. This group, who joined the world of sales, did so to make a difference. They have this need to help others while finding their place in the world. They are an unusual group, because they pull everyone along with them. They do things others will not. They invest in themselves with great sales books and self-improvement programs. They praise great work when they see it. They mentor. They will rip the shirt right off their back, if it means someone else gets a fair shake. They break new ground because nobody is looking there. They lift those behind them. They honour those whose shoulders they stand upon. They see sales as a noble craft. This book is dedicated to those in sales who took the road less traveled. These sales professionals embrace positive risk to turn adversity into rocket fuel. Their mindset is? "Nothing Stops Me."

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Unlocking Yes

Sales negotiation is eternally and constructively tied to consultative selling. So, we must always be very mindful of the power and strength of long-term, trusted, businesses relationships. Armor-piercing questions in their various forms must not be seen as anything other than a positive risk tool used to clarify our bargaining position and that of our negotiation partner.

Perpetual Hunger

Sales Prospecting is sustenance for any business, where growth is required and account turnover is nothing more than a fact of life. Sales Prospecting is the precursor to consultative selling and sales negotiation. These three sales disciplines are permanently bolted together and reliant on each other. No company owns a piece of business in our 24/7, global world of unrelenting competition.

The Bonus Round: Corporate Sales Lessons & Strategy

The corporate sales world is a fascinating place. It is big, bold, challenging, mind-bending and one of the most fun environments to sell in of all. The reason the corporate sales world is different is because it attracts the brightest minds from all age groups. Think of corporate sellers as elite athletes because all of the same practice, focus, persistence, resilience and professional conduct: mirror major sports. Only the best in corporate sales get to raise the trophies and huge bonus payouts.

Customer Service - Saving The Customer

This course is designed for sales and service professionals who are committed to preserving customer relationships. Centroid Customer Service recognizes that Customers with needs expect action and satisfaction. Customers also want to reduce exposure and worry. This program is customized to the requirements of its participant’s top needs and back fills with the course process and workshop exercises to promote seamless, continuous, customer service excellence. It focuses on an environment where customers in need, want to be helped with top notch responses from service experts.

Centroid provides participants with a road map and customer service, solution strategies for important new and existing key clients. Its other objective is to bring greater awareness to the new reality that customer service is much more than just solving a problem. It’s about growing and retaining positive customer sentiment and commitment to our brands. All skill sets are designed to be implemented immediately with quick ROI.

Topics Covered

  • Customer query
  • High gain questions
  • Establish needs
  • Risk assessment
  • Data & Intelligence Collection
  • Objectives
  • Collaboration
  • Handling Objections
  • Relationships/Trust
  • You the brand
  • Creative Solutions
  • Tactics & Strategies
  • Recommendations
  • Solution Presentation
  • Closing Smart Solutions
  • Follow up


Typically Full Day, Half Day, or Lunch & Learn. Customized duration is also available.


Deep workbook and Framed Certificate of Completion

Who Should Attend

Service or sales professionals who rely on customer retention as a vital part of their business growth and profitability.