Centroid Consultative Sales, Customer Service & Negotiation Training
Welcome!
About Us: Centroid Quick Facts
About Centroid Consultative Sales, Customer Service and Negotiation Training
Centroid is a results driven Learning and Development Company. We offer:
- Consultative Sales Training
- Business Negotiation Training
- Sales Prospecting Training
- Customer Service Training
- First Call…Strongest Link Training
- Sales & Product Development Training
About Patrick Tinney (Click here to return to previous page)
Patrick is Managing Partner at Centroid Training & Marketing. He has
an extensive background in Consultative Sales, Business Negotiation,
Customer Service and Product Development. Patrick represented many of
Canada’s largest daily newspapers over a 30+ year career on both a
corporate and local sales basis. With a unique understanding of Retail
Media Sales and Print Manufacturing, Patrick has been placed in a
position to close some of Canada’s largest print media buying deals.
His approach to Consultative Selling and Business Negotiation is three fold:
1. It’s about the customer!
2. It’s about cost conservancy and yield.
3. It’s about smart, wise deals that stand the test of time.
Designation/Affiliation:
1. C.P.P.P. Certified Print Production Practitioner
2. Charter Board Director, F.D.S.A. Flyer Distribution Standards Assoc. of Canada
3. Sheridan College, Advertising Program Advisory Committee Member
4. Canadian Society of Training and Development Member
Patrick is Managing Partner at Centroid Training & Marketing. He has an extensive background in Consultative Sales, Business Negotiation,
Customer Service and Product Development. Patrick represented many of
Canada’s largest daily newspapers over a 30+ year career on both a
corporate and local sales basis. With a unique understanding of Retail
Media Sales and Print Manufacturing, Patrick has been placed in a
position to close some of Canada’s largest print media buying deals.
His approach to Consultative Selling and Business Negotiation is three fold:
1. It’s about the customer!
2. It’s about cost conservancy and yield.
3. It’s about smart, wise deals that stand the test of time.
Designation/Affiliation:
1. C.P.P.P. Certified Print Production Practitioner
2. Charter Board Director, F.D.S.A. Flyer Distribution Standards Assoc. of Canada
3. Sheridan College, Advertising Program Advisory Committee Member
4. Canadian Society of Training and Development Member
Centroid Articles
Centroid Articles and Media
· Fine tuning negotiation skills - Click for PDF
· Managing Risk in Business Negotiations - Click for PDF
· Five Key Questions In Sales Prospecting - Click for PDF
· Smart Deal News #2 - Click for PDF
· Contract Sports - Click for PDF
· Smart Deal News #1 - Click for PDF
· Today's Economy and Negotiating Marathon - Click for PDF
· 10 Important Questions - Click for PDF
· Defined Objectives - Click for PDF
· Negotiation Strategy...Is one enough? - Click for PDF
· Negotiating in a Buyers Market - Click for PDF
· High Value Questions in Negotiations - Click for PDF
· Negotiating in 2009 - Click for PDF
· Opportunity Objections During Sales and Negotiations - Click for PDF
· Power SWOT Before Major Business Negotiations - Click for PDF
· E.Q. Versus I.Q. in Business Negotiations - Click for PDF
· Use Smart Tactics to Shape a Business Negotiation - Click for PDF
· Doing Unto Others in Business Negotiations - Click for PDF
Training
Profit from Consultative Sales Training
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About Consultative Selling and Negotiation Training: Selling products and services in today’s competitive business environment requires superlative preparation, skill and training. Centroid consultative sales training helps qualified salespeople compete at the top level of their respective business category. Small business and large corporate customers are suffering from increased work load, longer work days and time compression. As a result they expect more from their salespeople and suppliers. These same customers want to reduce their business exposure and worry. They want to deal with accomplished industry sales experts who anticipate customer needs. Business customers generally want to work with fewer salespeople that will quickly respond to their complex customer queries and problems. Centroid consultative sales training teaches new and seasoned sales professionals how to lift their understanding of sales processes to ascend to top level relationships with business customers. Centroid graduates learn to implement consultative selling skills to map a stream of communication to receive coveted "first call status" from key customers! |
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Our Learning Vision: Learning or training that is quickly forgotten serves no one. Centroid Consultative Sales and Negotiation Training is not cookie cutter. Our preference is to work with smaller groups of 2 to 12 participants per session. We strive to turn out better graduates who retain our processes and can activate their newly acquired skills immediately. Centroid is about quality not mass. We want people to say "I learned it at Centroid and I highly recommend their approach. Call Centroid!" |
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About Centroid Negotiation: The high velocity of today’s business world is creating some unique problems for companies and individuals who have to negotiate contracts or personal affairs. It’s surprising how many of us go about making major decisions requiring astute negotiation skills with just a fraction of the information needed to make great gains or avoid costly mistakes. Negotiating is widely incorporated into our business and personal lives however, as a course of study and understanding it is a topic that proportionately has little written about it. Access to information has never been greater yet; time to execute smart negotiations has never been more compressed. The Centroid approach involves a process that takes much of the guessing out of negotiating. |
Our Goals:
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Centroid Negotiation Benefits
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The Centroid Bargaining Approach
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Recommended Reading:
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Contact Us
Contact Centroid Today
| Centroid Training & Marketing P.O. Box 60002 Toronto, Ontario M9A 5G2 Tel: 416-617-3271 Notice!
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You can contact us directly via email using the following form. |
Recommendations
Centroid Client Recommendations
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“I have had the pleasure of knowing Pat for thirty years and worked with him
a few times. The latest time was when I was President of CanWest Publishing
and Pat was one of key senior sales people. Pat is an outstanding sales
individual who always strived to satisfy the company and his customer.”
Don Babick, President and COO, CanWest Publishing Inc.
Click Here to Read More Professional Recommendations
- “We recently hired Patrick Tinney of Centroid Training and
we were very pleasedwith both his professionalism and energy. The session
was very well received by our stakeholders, and a glowing 90% of the
attendees believed the course had provided them with new tools to add to
their next sale or negotiation. The overall session rated an 85% agree.
Patrick was well organized, spent time understanding our needs and delivered
an excellent program. We would certainly hire him again in the future.”
Susan Prophet, Director, Meetings Conventions & Incentive Travel
Destination Québec
Click Here to Read More Training Recommendations